The do’s and don’ts of online condolences

These days, going online to help process your grief is a perfectly acceptable step. Here are a few do's and don'ts for supporting a friend who's lost someone he or she loved. Give them the chance to deal in their own way, gently remind them that you're there, and don't expect a response. Remember that

These days, going online to help process your grief is a perfectly acceptable step. Here are a few do's and don'ts for supporting a friend who's lost someone he or she loved. Give them the chance to deal in their own way, gently remind them that you're there, and don't expect a response. Remember that when your friend is dealing with grief, it's really not about you.

CNN, 10/12/2011

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