Managing Emotions in the Workplace: Do Positive and Negative Attitudes Drive Performance?

Employees' moods, emotions, and overall dispositions have an impact on job performance, decision making, creativity, turnover, teamwork, negotiations and leadership. Sigal Barsade, a Wharton School of the University of Pennsylvania management professor who studies the influence of emotions on the workplace, explains, "Positive people cognitively process more efficiently and more appropriately. If you're in a

Employees' moods, emotions, and overall dispositions have an impact on job performance, decision making, creativity, turnover, teamwork, negotiations and leadership. Sigal Barsade, a Wharton School of the University of Pennsylvania management professor who studies the influence of emotions on the workplace, explains, "Positive people cognitively process more efficiently and more appropriately. If you're in a negative mood, a fair amount of processing is going to that mood. When you're in a positive mood, you're more open to taking in information and handling it effectively."

The Daily Good, 8/25/2012

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